We are here to help. Whether your water softener is not working, under-performing – or you’re just not sure. Our team can help you troubleshoot over the phone Or send you a test strip to check whether your water softener is working correctly. Or maybe your system just need a routine check-up? We recommend that this takes place at least every 5 years, to keep an eye out for issues such as blocked overflows or resin fade.

Give us a call for some helpful advice.

The following information will help us to help you:

• The make and model of your water softener.
• The age of your water softener.
• Why you think it isn’t working properly.

With the right telephone advice, you may be able to fix the problem yourself.
If you need more help, we will advise on the likelihood of a successful repair and the probable cost.
Then if you want, we can arrange for an Ion Xchange Water Specialist to visit.
Or if we think that someone else is better placed to get it fixed, we’ll let you know who to contact.
Give us a call and we’ll be pleased to help.

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